Privacy Policy

Protecting your personal data is a top priority for us. With this privacy policy, we would like to inform you about how your personal data is processed when you book our holiday home "Werkstatt'l" or use our website www.werkstattl.at.

• 1. Responsible for Data Processing

  Anita Kastl
  Lindenfeld 32
  4291 Lasberg
  Austria
  E-Mail: [email protected]

   

• 2. Collection and Processing of Personal Data

  When you book our holiday home, we collect certain personal data in order to manage your booking and your stay. The data collection occurs either directly via the website or through the booking process carried out by the external company Hotelmeister.

  • a) Personal data we collect:

    • - First name and last name
    • - Address
    • - Phone number
    • - Email address
    • - Payment information (if necessary)
    • - Data regarding your stay (arrival and departure dates, number of guests)
    • - Any other data transmitted during the booking process or communication with us
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  • b) Purpose of data processing:

    We process your data to manage your booking, fulfill the contract, and provide you with information regarding your stay. The data is also needed to process payments and respond to your inquiries.

  • c) Legal basis for processing:

    • - Contract fulfillment (Art. 6(1)(b) GDPR) – e.g., managing your booking and stay
    • - Consent (Art. 6(1)(a) GDPR) – e.g., when you voluntarily provide us with additional information
    • - Compliance with a legal obligation (Art. 6(1)(c) GDPR) – e.g., for tax or accounting purposes

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• 3. Collection and Processing of Additional Data

  • 3.1. Cookies:

  • We do not use cookies on this website. No tracking technologies are employed to analyze your browsing behavior or collect your data for advertising purposes.
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  • 3.2. Google Search Console:

  • We use the Google Search Console to analyze the visibility of our website in Google search results. It is solely used to collect technical data and improve website performance. No personal data is collected.
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  • 3.3. Service Worker:

  • Our website uses a service worker to optimize the user experience by locally storing data and improving loading speed. However, the service worker does not collect personal data and only stores technical information to enhance website functionality.

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  4.Booking via Hotelmeister

• The booking process is handled through the external software solution Hotelmeister, which manages the booking process and reservation administration. When using Hotelmeister, your personal data is processed by this platform. Hotelmeister acts as a data processor in accordance with the GDPR and is obligated to protect your data according to legal requirements.
• Hotelmeister may provide additional information regarding the processing of your data in their own privacy policy. We recommend reading this policy to learn more about Hotelmeister’s privacy practices.

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• 5. Data Sharing with Third Parties

  We only share your personal data with third parties when necessary to complete and fulfill your booking:

  • - Payment processors (e.g., for payment transactions)
  • - Hotelmeister (for managing the booking platform)
  • - Authorities and public bodies, when required by law

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  6. Data Retention and Deletion

  Your personal data will only be retained as long as necessary to fulfill the purpose or as required by legal retention periods.

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• 7. Your Rights as a Data Subject

• You have the following rights regarding your personal data:
  • - Right to access the personal data we store about you
  • - Right to correct incorrect or incomplete data
  • - Right to request the deletion of your personal data (under certain conditions)
  • - Right to request the restriction of processing your personal data
  • - Right to object to the processing of your personal data
  • - Right to request data portability, i.e., to receive your data in a structured, commonly used, and machine-readable format
  • If you wish to exercise any of these rights, please contact us using the provided contact details.
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  8. Data Security

  We implement technical and organizational security measures to protect your personal data from loss, misuse, and unauthorized access. These measures include encrypted transmission (SSL) and secure data storage.

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  9. Changes to This Privacy Policy

  We reserve the right to update this privacy policy as necessary and will inform you of any significant changes.

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  10. Contact

  Anita Kastl
  Lindenfeld 32
  4291 Lasberg
  Austria
  E-Mail: [email protected]

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  11. Disclaimer and Validity

  The German version of this privacy policy is the only valid version. Translations into other languages are provided for better understanding and have no legal effect. Despite careful review, we do not assume responsibility for any errors or incomplete information in this privacy policy.